tb11 Responsible Gaming — Play Safe in Bangladesh

Our Commitment

Gambling Should Always Be Fun

At tb11, we believe that gambling is a form of entertainment — not a way to make money or solve financial problems. Our platform is designed to give Bangladeshi players the best possible experience while keeping safety and responsible gaming at the very core of what we do.

We provide a range of practical tools that put you in complete control of your gaming activity. From setting deposit limits and session time-outs to temporary self-exclusion, tb11 makes responsible gaming simple, accessible, and effective for players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh.

21+

21+ Only — Age Restriction Strictly Enforced All players must be 21 years or older to register and place bets on tb11. We perform verification checks to ensure underage individuals cannot access our platform.

Gambling can be exciting and rewarding when approached as a leisure activity. However, it can become harmful when players lose track of time or money. That is why tb11 has invested in a comprehensive responsible gaming framework — so every player can enjoy cricket betting, slots, and live casino games with peace of mind.

Player Tools

Tools to Keep You in Control

tb11 gives every registered player access to a set of responsible gaming tools directly from their account settings. Use them proactively — you do not have to wait until gambling feels like a problem.

🔒 Self-Exclusion Request a temporary or permanent account suspension if you feel gambling is getting out of hand. tb11 processes exclusion requests promptly.

💰 Deposit Limits Set a daily, weekly, or monthly deposit cap on your account. Once set, limits can only be reduced immediately — increasing them requires a cooling-off period.

⏱️ Time-Out Take a short break from gambling with a 24-hour, 7-day, or 30-day time-out. Your account is temporarily locked and you cannot deposit or place bets during this period.

📊 Activity History Review your full betting and deposit history at any time. Transparency about your spending helps you make informed decisions about your play.

🙈 Reality Checks Enable periodic on-screen reminders that show how long you have been playing and how much you have wagered during the current session.

💬 24/7 Support Our support team is available around the clock to discuss responsible gaming concerns, account restrictions, or any issues you may be experiencing.

Warning Signs

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or experience. Early recognition is the first step toward getting help. If you or someone you know shows any of the following signs, it is time to take action.

⚠️ If you recognise more than two of these signs in yourself, please contact our support team or use the self-exclusion tool immediately.

⚠️Spending more money on gambling than you can afford to lose.
⚠️Chasing losses by placing larger and riskier bets to recover money already lost.
⚠️Neglecting work, family, or personal responsibilities because of gambling.
⚠️Feeling anxious, irritable, or restless when trying to cut down or stop gambling.
⚠️Borrowing money or selling belongings to fund gambling.
⚠️Lying to family members or close friends about the extent of your gambling activity.

Remember: gambling winnings are never guaranteed. Every session should be treated as entertainment with a pre-set budget, not a financial strategy. tb11 is here to help you maintain that perspective.

Healthy Habits

Tips for Safer Gambling

Responsible gaming is about making smart, informed choices before and during each session. The following habits will help keep your gambling experience positive and in perspective.

✅Set a strict budget before you start playing and stop as soon as it is reached — whether you are winning or losing.
✅Never gamble when you are feeling stressed, upset, under the influence of alcohol, or making decisions driven by emotion.
✅Use the activity history tool regularly to review how much time and money you are spending across cricket betting, slots, and casino games.
✅Balance gambling with other activities. Keep spending time with family and friends, pursuing hobbies, and maintaining a healthy daily routine.

💡 Remember: winning is never guaranteed. Set your budget, enjoy the game, and walk away when your session limit is reached. Safe gambling is smart gambling.

Need Help? Contact Our Support Team

If you are struggling with gambling or simply want guidance on using our responsible gaming tools, our support team is ready to help — without judgment, and with complete confidentiality.

📧

Responsible Gaming Support

[email protected]

Email us anytime — our team responds within 24 hours (Bangladesh Standard Time, UTC+6). All responsible gaming enquiries are treated as strictly confidential.

tb11 takes problem gambling seriously. We reserve the right to enforce account restrictions on players we believe may be at risk, in line with our duty of care to the Bangladeshi gaming community.

Common Questions

Responsible Gaming FAQ

How do I set a deposit limit on my tb11 account?

Log in to your account, navigate to Account Settings, and select the Responsible Gaming section. From there you can set a daily, weekly, or monthly deposit cap. Reductions take effect immediately; increases require a 7-day cooling-off period to give you time to reconsider.

What is self-exclusion and how long does it last?

Self-exclusion lets you voluntarily block access to your tb11 account for a set period — options include 30 days, 3 months, 6 months, 1 year, or permanently. During exclusion you cannot log in, deposit, or place bets. Contact our support team at [email protected] to activate self-exclusion.

Can I take a short break without closing my account permanently?

Yes. The time-out feature lets you pause your account for 24 hours, 7 days, or 30 days without permanently closing it. At the end of the time-out period, your account is automatically reactivated so you can continue playing if you choose to.

What should I do if I think gambling is becoming a problem for me?

Stop playing immediately and use the self-exclusion or time-out tool from your account settings. Then contact our support team at [email protected] — our agents are trained to handle responsible gaming concerns with care and confidentiality. You are not alone, and help is available 24/7.

Is there an age verification process at tb11?

Yes. All players must be 21 years or older to create an account and gamble on tb11. During the KYC verification process, we require government-issued ID to confirm age and identity. Accounts found to belong to underage users are closed immediately and any funds are returned.

Play Responsibly with tb11